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Neteller Review

Name: NETeller
URL: www.neteller.com
Address: NETELLER Plc
Audax House, Finch Road, Douglas
Isle of Man
Location: Isle of Man/United Kindom
Service Hotlines: 9:00am – 6:00pm
Customer Service tel: +1 (403) 233-9466
UK Phone +800 7767 6343
Live Chat: Yes

General info

Neteller is one of the most popular gambling-friendly e-wallets. It is owned by a British company, Optimal Payments, and provides an e-wallet/e-money service for people from approximately 180 countries from all over the world. It is worth noting that Neteller is used mainly among the representatives of the gambling community. Originally the business was situated in North America, but in 2004 it moved to Isle of Man. Since the very beginning, the company’s managers tried to provide service of the highest quality and this way Neteller has gained trust of more than six million people. Once you register at the website and open a customer account, you will have the possibility to deposit or withdraw funds from most bookmakers, casinos and poker rooms.

Neteller is a dependable company, which is registered according to UK government’s money Services Authority, and so it is obliged to follow its strict and demanding rules. You should take into consideration that Neteller is not a bank, and consequently you can’t lend cash, you can only move your money online. Such service has proven its extreme efficacy for gambling purposes by making money transfers fast and easy. Thereby, Neteller users don’t have to undergo various difficult procedures in order to transfer money to these locations. On the contrary, they only need to have access to Internet, so they would have an opportunity to open their user accounts at Neteller, and make all the arrangements they need with ease.

Neteller began working with online gambling operators in 2000, and within a short period of 13 years the company has managed to become the preferred and solicited online payment instrument for approximately 88% of the gambling sites and online casinos. Sign up here.

Nowadays Neteller offers the following services:

  • Send/receive cash
  • Transactions in any major or minor currency on the market
  • Payment to merchants
  • Net+Mastercard
  • Constant client support in 13 various languages (24/7)
sbw_netteler_screenshot1 sbw_netteler_screenshot2

Deposit/Withdrawal Options

You can upload your money via bank, direct e-banking, credit-debit card, POLi, Giropay, iDeal and Ukash. These deposit strategies differ from country to country, but all of them are instant and secure. All in all there are no less than 33 various ways of depositing your money into a Neteller account, so you will definitely be able to find the most suitable way tailored to your needs.

As for withdrawing money from your Neteller account, it can be done by means of a cheque, Net+MasterCard debit card or a bank account. It is worth noting that the cost of the money withdrawal varies greatly. Some methods such as money transfer and merchant site are free of charge. Others like Bank Transfer, Bank Draft, Member Wire, Cheque and Net+ Prepaid MasterCard require a small fee (4-25 EUR).

Are there any “Safety Concerns”?

Without any doubt, Neteller is one of the most reliable and secure online payment systems in the gambling world. Its efficacy and reliability is beyond question due to the fact that Neteller uses a very powerful 128-bit SSL technology, the one used by the banks for their various online operations. This system excludes any possibility of fraud, and provides enhanced customer privacy protection. Neteller has a status of an Authorized Electronic Money Institution, which is regulated by the British Financial Services Administration FSA. This fact also gives credit to the company. Click here to sign up.

Account Opening


It is very easy to register at Neteller, and this process takes only a couple of minutes. If you are intending to transfer funds to your newly made account, you will have to verify it first. The purpose of verification is clear: Neteller has to make sure that you are the actual account holder. That’s why you will definitely get an email, where you will find a verification code. Your account will be activated the moment you use the code. After these two steps, you will need to register a credit/debit card to your Neteller account. You should be aware that it will cost you 1.01 – 3.0 EUR. Also, it is worth noting that it is impossible to have several accounts on Neteller. It is an essential precaution against money laundering and fraud. One customer can have only one account, and that’s out of discussion.

Net+Prepaid MasterCard

The year 2003 was marked by introduction of the first prepaid Neteller card. Five years later this card was upgraded to Net+MasterCard. It is a very convenient and easy to use debit card and that’s why it is favored by so many users from all over the world. You might use the following 8 different currencies to perform money transactions: JPY, AUD, DKK, SEK, CAD, EUR, USD, and GBP. Net+Prepaid MasterCard is available in more than 94 countries. Unfortunately it was forced out of the market in the USA in 2006, where it earned significant revenues until that year.

Customer Support

The main priority of Neteller is contentment of its customers. That’s why it provides twenty-four-hour customer support. Assistance is available whole week round, whether by phone, e-mail or live chat. If you have any questions, you should not hesitate to reach the Help Center. In case your Net+Card is stolen or lost, you should call a special number in order to cancel the card. Complaints are usually addressed separately. In case of business accounts, they are served in different departments, which are divided according to their designation (investor, merchant, or affiliate).

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